We utilize a cutting edge job management system to track the progress of each job at every step of the way. Once the job is created in our system, we provide a unique link via email to the customer, insurance agent or adjuster associated with the job. This link will allow you to view the job’s progress throughout all phases of completion. The detailed information available includes key personnel such as assigned estimators and project managers, external participants like insurance adjusters and agents, as well as photographs and other pertinent documentation.
When you refer a property loss to Duraclean, there is no need for guesswork. This total transparency created streamlines the process and not only lowers costs, but significantly increases customer satisfaction.
You simply log into our system using the link provided to you and you can view real time status updates.